Global Recovery Services is a leading debt collection agency, built on a foundation of consistent service excellence, quality, and performance. As an affiliate of Merchant Provider Services, GRS operates under a rigorous code of practice—giving our clients full confidence that their customers are treated with the highest level of professionalism and integrity.
About Global Recovery Services.
Global Recovery Services was established in October 2016 with a mission to redefine industry benchmarks for service excellence, quality assurance, and recovery performance in the debt collection sector. Our objective is to drive measurable value for our clients by engaging constructively with consumers and consistently delivering top-tier results.
Since inception, GRS has experienced steady growth, with operational offices across the country. As we continue to expand, our scalable infrastructure positions us to open additional locations throughout the Southeastern United States, further strengthening our reach and service capabilities.
Our Commitment to Compliance and Excellence.
Global Recovery Services takes pride in the professionalism and dedication of our team. We are committed to delivering exceptional service while upholding the highest standards of integrity and performance for our clients.
GRS holds a valid Consumer Debt Collection License and operates in full compliance with the Fair Debt Collection Practices Act (FDCPA). We conduct regular internal and third-party quality audits to ensure every aspect of our operation meets or exceeds industry and client expectations. Clients are always welcome to review our practices through open access to audit activity.
At Global Recovery Services, we maintain unwavering adherence to our Code of Conduct, ensuring ethical and compliant operations across every level of service.
Comprehensive, Data-Driven Debt Recovery Solutions.
Global Recovery Services offers a full range of debt collection services, including both consumer and commercial collections, as well as outsourced arrears recovery conducted under our clients’ branding. We also accept business accounts on a contingency basis, aligning our success with yours.
Our commitment to exceptional performance is central to our client partnerships. We continuously monitor outcomes and utilize real-time data to adapt and refine our strategies—maximizing recovery rates at every stage. Through our secure, web-based server platform, we provide customized, detailed management reports, giving clients full transparency and insight into the status and performance of their portfolios at any time.
Empowered Teams, Exceptional Results.
At Global Recovery Services, our unwavering commitment to client success drives us to recruit, train, and develop skilled professionals who bring real value to our organization, our clients’ operations, and their customers.
Our strength lies in our people. By focusing on employee retention, fostering a culture of motivation, and recognizing high performance, we create a dynamic work environment that fuels consistent results and gives us a powerful edge in the debt recovery industry.